BEFORE YOU VISIT

Everything You Need to Know

  • What's Included
  • Towels & Robes
    Fresh towels and robes are provided for your comfort during your session.
  • Sauna hat
    We provide sauna hat for your comfort during your session.
  • Complimentary herbal tea
    Relax after your session with a complimentary cup of herbal tea — the perfect way to complete your reset.
  • Full use of sauna & cold plunge
    Your private hour includes unlimited alternating between the barrel sauna and cold plunge.
  • Changing area & bathroom
    Access to a private changing area and bathroom facilities within the home or garden room.
  • What to Bring & Safety

Please bring

  • Swimwear
  • Flip Flops / Crocs
  • Safety Information
  • Please consult your GP before using the sauna or cold plunge if you are pregnant, have heart conditions, high/low blood pressure, or any medical concerns.
  • Avoid alcohol before or during your session.
  • Stay hydrated — drink plenty of water before, during, and after.
  • Listen to your body — leave the sauna or cold plunge if you feel unwell, dizzy, or faint.
  • The cold plunge can be a shock to the system — enter slowly and focus on your breathing.
  • Use at your own risk. By booking, you acknowledge that you are in good health and take full responsibility for your session.
  • Friendly Dog on Site
  • Bertie may be part of your meet & greet on arrival! He’s very friendly and will happily pop over to say hello, enjoy a bit of attention, then head off to do his own thing while you settle in. If you’d prefer no dog interaction, just let us know when booking and we’ll make sure Bertie is happily off duty for your visit.

FAQ

Corner Cottage 47 Shipton Road Ascott-under-Wychwood OX7 6AG 

If you’re arriving from the Chipping Norton or Charlbury direction, follow the main road through the village (Shipton Road). Pass The Swan pub and continue past Tiddy Hall — you’ll find Corner Cottage at the end, right on the corner.

If you’re coming from the opposite end of the village, we’re on the bend just before Tiddy Hall.

Please park on the road, being mindful of the bend and neighbouring houses.

If you have any trouble finding us on the day, just message and I’ll guide you in.

 
 
 

Your wellbeing is at the heart of The Reset Hour. While every effort has been made to create a safe and supportive environment, use of the sauna and all facilities is undertaken at your own risk.

The sauna is a high-temperature environment designed to be used mindfully.

  • Recommended sauna use: 5–15 minutes per round (maximum 20 minutes)
  • Exit immediately if you feel dizzy, lightheaded, overheated, or unwell
  • Allow time to cool down between rounds

For your safety:

  • Do not touch the stove, stones, or heat guards
  • Do not pour water or any liquids onto the stones
  • Remove all jewellery before entering
  • Do not apply oils, lotions, or products inside the sauna

Cold immersion should be approached gradually and mindfully:

  • Recommended duration: 1–3 minutes (maximum 5 minutes)
  • Allow your body to cool before entering
  • Exit immediately if you feel unwell

Each body responds differently — always listen to your limits.

We understand that plans can change, and we aim to be as fair as possible:

Refunds

We do not offer refunds for cancelled sessions.

Rescheduling

You may reschedule your booking with a minimum of 48 hours’ notice.
Rescheduled sessions must be used within 30 days of the original booking, subject to availability.

Late Changes

Cancellations made within 48 hours of your session are not eligible for rescheduling or refund. In exceptional circumstances, this may be reviewed at our discretion.

No Shows

If you do not attend your session and have not provided notice, your booking will be forfeited and cannot be rescheduled or refunded.

How to Reschedule

To reschedule, please email:
annalogue@sky.com

If any of the following apply, we strongly recommend seeking advice from your GP or a qualified healthcare professional before booking:

  • Pregnancy
  • History of heart attack or stroke
  • Cardiovascular conditions
  • High or low blood pressure
  • Epilepsy
  • Diabetes
  • Asthma or respiratory conditions
  • Use of medication affected by heat exposure
  • Recent injury, surgery, or ongoing joint or muscular conditions
  • Any chronic or undiagnosed health condition

By attending, you confirm that you have considered this guidance and take responsibility for your participation.

To preserve a calm and restorative environment:

  • Alcohol, drugs, smoking, and vaping are not permitted
  • Guests who appear intoxicated may be refused entry
  • This experience is strictly for guests aged 18 and over
  • Mobile phones, cameras, and recording devices are not permitted inside the sauna space
  • Dogs are not permitted on site

All guests are expected to respect the space, environment, and guidance provided.

This is a natural outdoor setting, so conditions may vary:

  • Surfaces may be wet, uneven, or slippery
  • In colder months, ice may be present underfoot
  • Please move mindfully and wear appropriate footwear

To maintain a clean and respectful environment:

  • Sit on a towel at all times in the sauna
  • Arrive fresh and showered where possible
  • Ensure skin is clean and free from lotions or products

The Reset Hour cannot accept responsibility for lost, stolen, or damaged personal items.

  • In the event of a medical emergency, notify a member of staff immediately
  • In case of serious risk or fire, evacuate the area and call emergency services (999)

If you are booking on behalf of others, you accept responsibility for ensuring all guests are aware of these terms, safety guidance, and arrival information.

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Your own boutique wellness experience. Step into an oasis of calm and leave deeply restored

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